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Aeroprise Customers
 

Lennox International
Carolyn Hollingsworth
Director of IT Support

"We had a need on the factory floors to improve our response times and this was the perfect solution. It’s been a real win for us, as the service levels have gone up substantially and our customers are really happy."

Business: The $3.4 billion heating-and-cooling equipment manufacturer operates plants across North America.

Solution: Mobile Service Desk and Facility Management built on AR System

Northeastern University
Joann Mansur
IT Analyst

"One million paper sheets are printed on our machines each quarter.  An outage of even 15 minutes can back things up considerably.  Aeroprise mitigates these issues, keeping both IT – and the campus – running smoothly."

Business: The Top 100 college covers 67 acres and serves more than 35,000 faculty, teachers and students.

Solution: Mobile Change Management and Service Desk

Montefiore Medical Center Ben Cantatore
Service Support Manager

"Aeroprise has been a huge success. We used a manual process before that was slow and inefficient. But mobility has helped us tremendously and the data accuracy has increased quite significantly."

Business: The 1,491-bed healthcare provider runs four hospitals in New York City.

Solution: Mobile Bar Code Scanning for Asset Management

 

 

 

 

Whitepaper

Remedy founder Doug Mueller outlines mobility's impact on the way organizations deliver IT service support.

 
Watch Demo

View a four-minute product overview of Aeroprise Mobility for BMC Remedy.

 
User Guide

Quick-start video guide for Mobile BMC Remedy on the BlackBerry smartphone.

 
 
 
 
 
 
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